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Frequently Asked Questions

Everything You Need to Know.

Common questions about AI agents, custom web development, video production, pricing, and timelines. Don't see yours? Just ask.

About Genesis Web Digital

What does Genesis Web Digital actually do?
We're a full-service digital agency — we build custom websites, AI agents, automated workflows, cinematic video production, drone photography, social media strategy, and brand identity. Everything you need under one roof.
Where are you based?
Rockledge, Florida — on the Space Coast. We serve clients across Florida and nationwide.
Is Genesis Web Digital only for tech companies?
Not at all. We work with local businesses, service providers, agencies, and growing teams — no technical background required.
Do I need existing software to work with you?
No. We can build from scratch or integrate with tools you already use (CRM, email, forms, calendars, etc.).

AI Agents & Automation

What is an AI agent?
An AI agent is a digital worker that can think, decide, and take action on your behalf — like answering leads, managing tasks, or moving data between systems automatically.
How is an AI agent different from a chatbot?
Chatbots talk. AI agents do. They can connect to tools, trigger workflows, update systems, and handle real business processes.
What are common use cases?
Lead qualification, customer support, appointment booking, internal ops automation, onboarding, reporting, brand videos, drone footage, social content, and more.
Can an AI agent replace a human employee?
It can replace repetitive, time-consuming tasks — freeing your team to focus on higher-value work. It augments, not eliminates.
Can it work 24/7?
Yes. AI agents and automated workflows run around the clock, never miss a lead, and never need a coffee break.
Will this integrate with my existing CRM?
Yes. We integrate with HubSpot, Notion, Slack, and most modern tools through APIs or platforms like n8n, Make, and Zapier.

Video & Drone Production

What kind of video production do you do?
Brand films, commercials, corporate and event videography, product photography, drone aerial work, motion graphics, and DaVinci Resolve color grading.
Are you Part 107 certified for drone work?
Yes. We hold an active FAA Part 107 commercial drone certification, allowing legal commercial aerial photography and videography.

Packages & Pricing

What packages do you offer?
Three specialized bundles — Web & AI Infrastructure, Media Production Suite, and Social Strategy Engine — plus a flagship Complete Digital Ecosystem retainer that combines all three with ongoing support. View packages →
Are projects custom or templated?
Every project is custom-built. No templates, no shortcuts. Every solution is engineered from the ground up for your specific goals.
How much does a project cost?
Pricing varies by scope. After the discovery call, you receive a detailed proposal outlining scope, timeline, deliverables, and investment. No hidden fees.
How long does a typical project take?
Most projects ship in 1–4 weeks depending on scope. Discovery calls and proposals happen within days.

Working Together

How do we get started?
Book a free 30-minute discovery call. We'll talk about your goals, you'll ask questions, and if it's a good fit we'll send a custom proposal within 48 hours. Start here →
Will I be able to manage what you build?
Yes. Every project ships with training and documentation. You're never locked in or dependent on us to use what we built.

Compare Your Options

Hiring a freelancer vs a full-service agency
Freelancers win for one-off, single-discipline work. Agencies win for multi-discipline projects with ongoing accountability. See the full breakdown →
Custom AI agent vs off-the-shelf chatbot
Off-the-shelf wins for FAQ deflection and validation. Custom wins when AI needs to take actions in your systems or you need data ownership. See the full breakdown →
Full-service agency vs piecemeal vendor stack
Piecemeal works if you have an internal coordinator. Full-service wins when disciplines overlap and brand consistency matters. See the full breakdown →

Still curious?

Bring your specific situation to a free 30-minute discovery call. No pitch decks, no pressure.

Book a Discovery Call →